What do clients ask us to do?

We deliver our services over four key areas;

1.Proqual:

Proqual is a pharmacy quality management system designed to enhance efficiencies throughout your workplace. We design systems for retail pharmacy and pharmaceutical wholesalers and distributors. In addition, we have supported many companies through ISO 9001:2008 accreditation.

2. Prosphere

Sometimes a business owner just needs some space to think about their pharmacy and workplace. They need to step back and take a fresh look. And we can help you formulate a clear direction for your business. We produce effective plans of action and assist you throughout the entire process to explore growth opportunities for your pharmacy.

3. Target

We deliver targeted learning and development programs to a range of pharmacy employee’s onsite in the pharmacy or offsite at a specific venue. Programs include;

Merchandising and Visual Effect
Selling Skills
Customer Service
Retail Supervisor Skills
Managing People
Introduction to Pharmacy Management
Internal Audit Skills
Building Confidence
Negotiation and Purchasing Skills

We also deliver one to one personal development sessions.

4. E-Pharm

TLC Performance develops online educational programs for Schools of Pharmacy and Retail Pharmacy across Ireland and the UK. CaseInteract, an award winning responding to symptoms program is available in many Schools of Pharmacy and has been specially adapted as a CPD tool. TLC Performance can work with you to deliver cost effective training solutions.