Testimonials - TLC Performance

	Customer Testimonials		You are here : Home \| Testimonials - 23 February 2012

	Peter Surgenor, Managing Director, Sangers NI Ltd "TLC Performance have implemented a state of the art quality management system which has helped us achieve ISO accreditation. They also provide educational training to our customers which is of the highest standard"

	Jan Flynn, Marketing Manager, Rosemont Pharmaceuticals "We have recently linked CaseInteract to our website. It is a great learning tool and the feedback from pharmacists is excellent. They enjoy the case studies and find it a fun and challenging way to learn. It has also helped to increase the hits to our website from our key customers, which is one of our key objectives. It has been great working with Jacqui and Ronnie on this project. They have made it a very easy process. We look forward to working with them both as the CaseInteract programme develops."

	Brian O'Donoghue, O'Donoghue's Pharmacy, Virginia. Co.Cavan "Undergoing a redesign of your pharmacy is no mean feat, particularly when it has been in your family for one hundred years. I watched many businesses overhaul the look of their pharmacy and often wondered did they actually know why they had undertaken the refit in the first place. At this point I hired a pharmacy consultant-and not just a consultant- a pharmacist with extensive business experience and a clear understanding of the retail healthcare sector. Many may ask-why go to this expenditure? -Well sometimes as the old saying goes "When you are too close to the cold-face"- you really do not think of new and different ways of approaching something as important as a store refit. Working with TLC Performance, I was amazed at how I looked at things differently; it is not just about fixtures and fittings. A store refurbishment is about · Customer accessibility · Marketing opportunities · Achieving presence · Service provision · Customer shopping experiences · Employee work environment · Most profitable use of space available. TLC Performance clarified for me my way forward and let me tell you that saves a lot of time and money!"

	John Bourke, MPSI "TLC Performance have delivered a number of training programmes for IPOS Xcelerate. We have found TLC to be highly professional and highly tuned to the various training and development needs in pharmacies in Ireland. The fact that they are pharmacists is critical. We value their attention to detail and the close support they offer to their clients."

	Aidan McKegney, General Manager, Medicare Pharmacy Group "The pre-registration year is a critical training period for every pharmacist. TLC Performance have provided excellent training to our pre-registration students including the use of an online interactive responding to symptoms programme. We would highly recommend their educational services."

	Linda Stafford, Training Co-ordinator, IPOS "TLC Performance developed and delivered the IPOS Xcelerate Pre-Registration Pharmacist Support Program for 2006/2007. The quality of the material is excellent and their support and assistance was invaluable in the first year of this program. Feedback from both the Pre-Reg pharmacists who attended the program and the Pharmacists for whom they work has been excellent."

	Horgans Pharmacy Group, Cork "Impressed us from the outset with their structured approach and obvious depth of knowledge. Each step in this crucial project for us was discussed, advised upon and then planned in detail. The delivery of this incredible site was effortless. We could not be happier with decision to work with them."

	HealthStar Pharmacy "TLC Performance has helped my pharmacy implement a quality management system and we have been amazed how well it has worked. It involves all my staff and we can indicate improvements on a continual basis. I would recommend any pharmacy to implement a QMS. The next stop for us is to achieve ISO accreditation."

	Harrison Health "A very dependable and worthwhile business partner."

Counter Intelligence

"TLC Performance are a valuable contributor to the first dedicated online forum for pharmacists in Ireland. Their breadth of experience is invaluable."

Meet Us

Established in 2005, TLC Performance is truly committed to helping pharmacy develop their business and personal skills. We are excited about education and we strive to provide interactive online services. TLC Performance provides a variety of programmes to retail pharmacy, Schools of pharmacy, pharmaceutical wholesalers and distributors and the pharmaceutical industry.

Learn more

UK Address
TLC Performance
The Belfast office
2 Marshalls Road
Belfast
BT5 6SR

Contacts

	T: +44 0 2890 705623
	F: +44 0 2890 567193
	E: Click here

Ireland Address
TLC Performance
Suite 3,
Herbert Hall,
16 Herbert Street,
Dublin 2

Contacts

	T: +353 01 6190247
	F: +353 01 6190298
	E: Click here



Copyright © 2012 TLC Performance	Home \| Consultancy \| Training \| Services \| Products \| Blog \| Events \| Register \| Meet Us